1. United States
2. Mich.
3. Letter

Social Security is a critical program that millions of Americans rely on for their retirement income and financial security. It is not an entitlement, but rather a system funded by contributions from workers and employers over many decades. The proposed cuts and accelerated system changes at the Social Security Administration threaten to disrupt the timely delivery of benefits that retirees have earned through a lifetime of hard work. Congress must take action to protect Social Security and ensure its long-term solvency without jeopardizing benefits for current and future retirees. Prioritizing funding for customer service, carefully planned technology upgrades, and addressing the program's financial challenges through fair and equitable reforms should be the focus. Americans have invested in Social Security with the expectation of a secure retirement, and policymakers have a responsibility to uphold this promise.