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An Open Letter

To: Sen. Tillis, Pres. Trump, Sen. Budd, Rep. Hudson

From: A constituent in Cary, NC

March 20

I am writing to express my deep frustration with the Social Security Administration’s (SSA) lack of accessibility and the potential impact of upcoming Department of Government Expenditure (DOGE) budget cuts on SSA services. As a constituent, I have personally experienced significant difficulties in reaching a representative at SSA, whether by phone or in person. Long wait times, unresponsive service, and bureaucratic obstacles have made it nearly impossible to get the assistance needed. For millions of Americans—including retirees, individuals with disabilities, and their families—SSA is a vital lifeline. However, ongoing staffing shortages and outdated service models have already led to severe delays in processing claims, addressing inquiries, and resolving urgent issues. These challenges will only worsen if the proposed budget reductions move forward, further undermining the SSA’s ability to fulfill its critical mission. I urge you to oppose any cuts that would weaken SSA’s capacity to serve the public and instead advocate for increased funding to modernize its systems, improve staffing levels, and enhance customer service. The people who depend on these benefits deserve a responsive and efficient agency, not additional barriers to accessing the support they have earned. Please let me know how you plan to address this issue and what steps you will take to ensure that SSA remains fully funded and accessible to all. I appreciate your attention to this matter and look forward to your response. I also seek you assistance with getting in contact with SSA since the forma they’re asking me to complete don’t identify a time period which I need to provide information

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